Shipping policy

 

Manifeme Shipping Policy

At Manifeme, we prioritize delivering your Selfcare Products promptly and in pristine condition. Our Shipping Policy is designed to ensure a seamless and reliable shopping experience for our valued customers. Please read our policy carefully to understand the terms and conditions associated with shipping and delivery.

1. Shipping Charges

  • Free Shipping: We offer free shipping on all orders above a minimum order value of INR 1,400 within Madhya Pradesh.

  • Standard Shipping: For orders below INR 1,400, a flat shipping fee of INR 70 will be applied during checkout.

2. Delivery Area

  • Current Service Area: We currently deliver exclusively within Madhya Pradesh.

  • Future Expansion: We are thrilled to announce that we will soon be expanding our delivery services across India. Stay tuned for updates!

3. Order Processing and Delivery Time

  • Processing Time: Orders are processed within 1-2 business days (Monday to Saturday, excluding public holidays).

  • Delivery Time: Once dispatched, orders are typically delivered within 3-7 business days, depending on the destination within Madhya Pradesh.

4. Order Tracking

  • You will receive a confirmation email or SMS with tracking details upon dispatch.

  • Track your order using the tracking number provided in the confirmation message.

5. Shipping Address

  • Ensure the shipping address and contact details provided are accurate and complete to avoid delivery delays.

  • Once an order is placed, modifications to the shipping address are not permitted.

6. Delivery Issues

  • If our delivery partner is unable to deliver due to an incorrect address or unavailability, they will attempt to contact you to resolve the issue.

  • Manifeme is not liable for delays caused by circumstances beyond our control, such as natural disasters, transportation strikes, or governmental restrictions.

7. Damaged or Incorrect Products

  • If you receive a damaged or incorrect product, contact our customer service within 48 hours of delivery with photographic evidence.

  • We will arrange for a replacement or initiate a refund as per our Return and Refund Policy.

8. Non-Liability for Delays

  • While we strive to ensure timely deliveries, unforeseen circumstances may cause delays.

  • Manifeme is not liable for any direct or indirect damages due to delayed delivery.

9. Policy Updates

  • Manifeme reserves the right to modify this Shipping Policy at any time without prior notice.

  • Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

By placing an order with Manifeme, you agree to the terms outlined in this Shipping Policy. Thank you for choosing Manifeme for your skincare needs!